Building an Engaged & Loyal Tribe

Connecting your business with customers, partners, and employees has never been easier.

With Community Cloud, you have the tools at your fingertips to drive radical engagement. Configero has deployed custom communities for clients across a wide variety of industries, empowering them to deliver seamless collaboration, support, and knowledge-sharing to customers, partners, and employees in the cloud.

Community Cloud Services

As your partner in Community Cloud, we work with you to set goals, build functional requirements, and design a frictionless user experience. We leverage Lightning Bolt to allow for efficient design and internal maintenance of your community. Key functions for your users include (but are not limited to):

Customers

  • View and submit tickets
  • Create a self-service Knowledge base
  • View and pay invoices (including integration with accounting software)
  • Request a quote
  • Collaborate & interact with fellow clients in their industry

Employees

  • Post company news & documents
  • Encourage idea sharing & collaboration
  • Gamification & leaderboards
  • HR communications and knowledgebase

Partners

  • Connect directly with resellers, distributors, and partners
  • Submit referrals and leads
  • Generate quotes
  • View project tasks / progress
  • Calendar widget or the ability to schedule appointments

Tell us about your project

Let Configero help you build what's next. Share a few details about your vision on Salesforce.com and one of our CRM experts will get back to you with some ideas about the possibilities of the world's most trusted platform.