Telecommunications is a rapidly changing industry, due in large part to advances in technology and evolving consumer preferences, and Salesforce offers a modern, cloud-based platform to help service providers deliver personalized experiences and best-in-class solutuions across the subscriber lifecycle. Configero has worked with telecommunications and media companies of all sizes to deliver customized Salesforce orgs that meet the unique needs of the modern communications ecosystem.
We partner with telecom firms to build Salesforce solutions that enable you to:
- Manage lead and customer relationships.
- Create price books taking into account differences in carrier, location, mileage, and term.
- Quickly quote products with an automated wizard (circuit, demark location, port, control panels).
- Simplify internal operations to reduce costs and improve margins.
- Track service cases, entitlements, and SLAs.
- Position your business to leverage innovations in IoT.
- Expand into adjacent verticals by leveraging marketing automation.
- Integrate with 3rd party systems like operations support systems (OSS) and business support systems (BSS).
As the telecommunications field grows and changes, traditional client-server solutions limit your ability to be agile and adapt. We help you build the cloud-based technology solutions you need to stay ahead and drive growth.