Post Archive

Digital Transformation on Salesforce: Global Data Hub

Global Integration Delivers 360-Degree Customer View & C-Level Enterprise Business Intelligence The Challenge Multiple, disparate systems (including 10 different ERPs and several separate Salesforce instances) being used by different regions resulted in data duplication and process redundancy No single source of truth made it impossible to identify opportunities to improve efficiency and operations Disconnect and […]

Posted by Kimya Coker on July 15, 2020

Digital Transformation on Salesforce: A Nonprofit Success Story

Digital Cloud Transformation Drives Efficiency and Improved Community Engagement at United Way Metro Dallas The Challenge Legacy enterprise application lacked architecture for efficient donor relationship management Disconnected data management, processes, and manual systems and lack of flexibility with customization and process automation Limited donor engagement and retention causing a decline in donor growth goals Teams […]

Posted by Kimya Coker on June 26, 2020