Part 1 of “Afternoon in the Cloud” event video in Atlanta on 8/23 featuring expert panel of Salesforce.com customers – Brian Mize, Senior CRM Analyst for Manhattan Associates, Dan Morris, Senior Director of Architecture & Engineering for PRIMEDIA, and Jennifer Solomon, head of Sales Operations for Knology (recently acquired by Wide Open West) discussed how their businesses have been transformed in the cloud, offered proven strategies for getting more out of CRM and shared best practices for extending the value and ROI of Salesforce.com.