Nearly 300 professional services experts joined yesterday’s live webcast, “Survey Reveals How Firms Manage People, Processes & Profits,” featuring 15-year executive and veteran, Richard Greenaway, VP of Professional Services at Routematch. Watch the webinar replay to hear the results of a survey of over 100 professional services firms, who revealed the top tools, metrics and initiatives for their organizations. You’ll also hear Richard Greenaway discuss how his company manages people, processes and profits in a single tool for superior service delivery, customer satisfaction and project profitability.