Salesforce.com’s highly-anticipated Winter ’13 release notes are finally here, and we’re excited about the new features driving social and mobile innovation the cloud.
At Dreamforce 2012 , Salesforce.com showed us new, innovative ways to collaborate with our customers and colleagues, and now, with the Winter ’13 release, we’ll be test driving these latest features to see for ourselves! Note: certain features are in pilot or are coming soon.
Here are a few highlights from the Winter ’13 Release:
Sales Cloud: Speed your sales on any mobile device with Salesforce Touch, plus: Chatter Communities for Partners, Analytics for Collaborative Forecasts, Shared Events, and more.
Data.com: Connect and sell like never before with access to 200+ million company records from D&B; plus: Global D-U-N-S Search & Import, Customer Search Filters, and more.
Service Cloud: Deliver stellar customer service, socially, with Chatter Communities for Service, plus Communities for mobile and Facebook, Sunlight Search, Social Posts in the Case Feed, and more.
Desk.com: Provide all-in-one social, mobile service for your small and growing business with Multichannel Case Management, Self-Service, Business Insights, and more.
Marketing Cloud: Engage and connect with customers everywhere with Social Content, Social Advertising, Radian6 for iPad, and more.