Social Discovery Ventures Powers 12 Global Online Brands on Service Cloud Lightning The Challenge Having supported their online dating and travel site customers on Desk.com for years, Social Discovery Ventures needed a more seamless way to manage the 12 brands’ customers across multiple channels Desired more efficient way to deliver support for each brand’s help […]
Posted by Kimya Coker on May 14, 2020
Located at the Salesforce Tower in Atlanta, Georgia, Configero is a team of certified Salesforce experts who have completed over 1,000 projects. Amongst many others, our services include Salesforce implementation, Salesforce integration, Salesforce optimization, process improvement, and virtual Salesforce support — all of which help you leverage the platform to achieve your goals. In a […]
Posted by Kimya Coker on April 2, 2020
At Configero, our customers are at the heart of what we do, and our focus is always on driving their success on the Salesforce platform. Recently, one of our clients, Brown Integrated Logistics, the Southeast’s leader in transportation services for over 40 years, was interviewed by the analysts at Clutch, a B2B ratings platform that […]
Posted by Kimya Coker on March 18, 2020
At Configero, we offer a full range of implementation, training, and support services. Our distinct style of passion, thoughtfulness, and delivery excellence produces a roadmap to results and success. We are excited that our emphasis on quality led us to be awarded a Clutch Global Leader Award in CRM Consulting! Clutch, a ratings platform for […]
Posted by Kimya Coker on January 3, 2020
11Alive News recently ran a feature on the opening of MUST Ministries’ 35th food pantry, which is just one of countless initiatives Configero has enabled by enhancing and extending the capabilities of their Salesforce platform. VIDEO: 11Alive Feature on MUST Ministries By launching new features and functionality to enable electronic participant data collection, program enrollment, volunteer and […]
Posted by Kimya Coker on October 28, 2019
Salesforce has dubbed its Lightning Experience, “The Future of CRM,” with the promise of improving your user experience, boosting your productivity, optimizing your operations, and build apps at lightning speed. It’s no wonder you’re excited about making the switch. But you may be wondering exactly what it will take to successfully turn on the Lightning […]
Posted by Kimya Coker on February 19, 2019
Salesforce has proven its application and value across a broad range of industries, and the launch of their Financial Services Cloud solution is enabling modern financial services institutions to deepen customer relationships with a custom, unified experience. Preferred Capital Securities (PCS) is an investment banking firm focused on the wholesale distribution of real estate based […]
Posted by Kimya Coker on February 5, 2019
Salesforce Lightning is the future of CRM. Users that transition to the new Lightning experience can expect an improved user experience, a 41 percent increase in productivity, and an ROI of up to 341 percent. With numbers like that, it’s no wonder organizations all over the world are jumping on the Lightning bandwagon. Unfortunately, many […]
Posted by Kimya Coker on January 23, 2019
Salesforce has proven its application and value across a broad range of industries, with their open platform and scalability bringing new opportunities to digitally transform the way companies operate regardless of the systems they were built on. One area that has seen huge strides is the industrial sector, where legacy systems are being replaced by […]
Posted by Kimya Coker on January 16, 2019
You’ve just completed the Salesforce Lightning Experience Readiness Check to help you understand whether your system is transition-ready. Perhaps your report revealed some configuration issues and potential unforeseen bugs, including what features aren’t supported in Lightning, how many users are working with the feature in Salesforce Classic, and what you need to fix to get […]
Posted by Kimya Coker on January 2, 2019